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Messenger opens and immediately closes

  • August 8, 2022
  • 1 reply
  • 127 views

Hi there!

 

We're having an issue with our Intercom web integration. When we trigger the messenger to open with `window.Intercom && window.Intercom('show');`, the widget appears and then immediately disappears. We are wondering what would cause this behavior. Any help is appreciated -- thanks!

Best answer by Brent

Hiya,

Someone else may respond here with some ideas but I think you should reach out directly to Intercom support through their messenger and log a request with them.

Good luck and I hope it's an easy fix.

Brent

1 reply

Brent
Super User ✨
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  • Super User ✨
  • Answer
  • August 10, 2022

Hiya,

Someone else may respond here with some ideas but I think you should reach out directly to Intercom support through their messenger and log a request with them.

Good luck and I hope it's an easy fix.

Brent