My Japanese Messenger screen has Japanese in the boilerplate, but the Send a Message button and accompanying text is in English. Is browser language detection doing that?
Page 1 / 1
@user892 You are correct, the Intercom messenger uses the browser language to determine which version to display
Hey @user892, this is unexpected behaviour, these buttons should indeed be showing in Japanese when the user's browser language is Japanese. I would suggest that you connect with our Support team via the Messenger in your Intercom workspace to resolve this.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.