My Japanese Messenger screen has Japanese in the boilerplate, but the Send a Message button and accompanying text is in English. Is browser language detection doing that?
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@user892​ You are correct, the Intercom messenger uses the browser language to determine which version to display
Hey @user892​, this is unexpected behaviour, these buttons should indeed be showing in Japanese when the user's browser language is Japanese. I would suggest that you connect with our Support team via the Messenger in your Intercom workspace to resolve this.
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