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Question

Hey Team, so we integrated Intercom into our apps, we rely on React Native V0.72.9 and we @intercom/intercom-react-native v5.3.1and we did already select Camera, Media, Files, GIFs on the Attachements in conversations settings for our apps. but still when starting conversation we can only see Gifs and Images only. do we miss something here ? thank you

Jacob Cox · Accepted Answer

Hi there @Muhamed Zeema!There aren’t enough details here for me to fully diagnose the issue. I think this would be best to be handled directly with our support team so theycan get you some faster help. I’m going to send this conversation their way. They will reach back out to you via the Email that you signed up with to continue this conversation! Keep an eye out for their email!

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