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Quality control

  • October 15, 2022
  • 1 reply
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please, share what services you use to help you to maintain quality control for support team

Best answer by Racheal

Hey @denis t​ Racheal form the support team here 👋

 

Are you looking for anything specific here? I'm thinking something like quality of conversations, is that right? If so, I can give you some insight into what we use! We've recently switched to MaestroQA and have had really great experience so far- I definitely recommend.

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Racheal
Intercom Team
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  • Customer Support Engineer
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  • October 21, 2022

Hey @denis t​ Racheal form the support team here 👋

 

Are you looking for anything specific here? I'm thinking something like quality of conversations, is that right? If so, I can give you some insight into what we use! We've recently switched to MaestroQA and have had really great experience so far- I definitely recommend.


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