please, share what services you use to help you to maintain quality control for support team
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Hey @denis t​ Racheal form the support team here 👋
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Are you looking for anything specific here? I'm thinking something like quality of conversations, is that right? If so, I can give you some insight into what we use! We've recently switched to MaestroQA and have had really great experience so far- I definitely recommend.
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