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React Native Broken Images and Articles

  • February 19, 2025
  • 4 replies
  • 128 views
T

React-native: 0.73.6 intercom-react-native: 7.2.1
In the messenger we have images that are not displaying and when clicking on an article it will navigate to a blank modal. Any suggestions?

missing images display question mark

 

Best answer by mateusz.leszkiewicz

In that case ​@Trevor Walker your best bet would be reaching out to us via Messenger in your workspace for our team to investigate this throughly.

4 replies

T
  • twalk2
  • Author
  • New Participant
  • 1 reply
  • February 19, 2025
result when clicking on an article

 

Paul Byrne
Intercom Team
Forum|alt.badge.img+6
  • Paul ByrneIntercom Team
  • Intercom Team
  • 118 replies
  • March 2, 2025

Hey ​@twalk2 I would recommend upgrading to our most recent version. 

T
  • Trevor Walker
  • New Participant
  • 1 reply
  • March 3, 2025

Hey ​@twalk2 I would recommend upgrading to our most recent version. 

Thank you for the recommendation. Unfortunately I am still encountering the same issue despite the update.

mateusz.leszkiewicz
Intercom Team
Forum|alt.badge.img+7

In that case ​@Trevor Walker your best bet would be reaching out to us via Messenger in your workspace for our team to investigate this throughly.

Mateusz Leszkiewicz | Technical Support Engineer


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