Reports for Referral URL and Recent Page Views

Question

I'd like to see a report that shows referral URLs and recent page views from conversations. I can see this info from the individual conversation record. It'd be helpful to see for all convos in a dashboard view or with a CSV export option. Is there a way to pull this data into a consolidated report?

Roy · Accepted Answer

Hello @stephanie l​, As I know, currently it's not possible to export recent page views data. It's not even available in conversation API, can you describe your use case? You can request this feature in @Product Wishlist​. In the meantime, here some workaround: Once a user visits any specific page on your website, you can send events to Intercom. Events are saved in a user profile and can be exported via API.Article about events in Intercom;Article about sending events to Intercom;API Doc  about exporting events via API;Hope this will be helpful.

Stephanie L · Answer

Thanks for the info! This is really helpful. I'm able to pull the referral URLs by going to People and create a segment. I'll take a look at the events information.

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