Hey @Anouck LAMBERT,
Sounds like our Newsfeed feature should help here. You can view more info on this by checking out our help center article here.
Hey @Ryan Parker , thanks for your answer on that. However, it seems that the newsfeed as display in the article is not available on the newest version of Intercom. I don’t have “News Feed”, I only have “News”.
In my version, I cannot set up the audience rules based on tags for instance, or attributes, which I would like to do.
I can only select the audience as Visitors, Leads, or users. I would like to personalize the rules as in the past.
Hey @Ryan Parker !
I found it in the settings. :)
Would be amazing if we could have the Newsfeed directly accessible via the outbound messaging as it is related.
Generally speaking, I am always a bit lost on what is in the settings and what isn’t.
Cheers,
Anouck
