Same as for a workflow, I would like to be able trigger my News tab in the chat messenger to specific users only. In that way, I would like to set up rules.
For instance, I would like a News XYZ to be visible only for Users A, but not for users B & C.
Rules to trigger the News tab in Messenger
+3- Intercom Team
Hey
Sounds like our Newsfeed feature should help here. You can view more info on this by checking out our help center article here.
Hey
In my version, I cannot set up the audience rules based on tags for instance, or attributes, which I would like to do.
I can only select the audience as Visitors, Leads, or users. I would like to personalize the rules as in the past.
Hey
I found it in the settings. :)
Would be amazing if we could have the Newsfeed directly accessible via the outbound messaging as it is related.
Generally speaking, I am always a bit lost on what is in the settings and what isn’t.
Cheers,
Anouck
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