We received a chat today advising PASSWORD EXPIRING TODAY 1/11/21. | Community
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We received a chat today advising PASSWORD EXPIRING TODAY 1/11/21.

  • Jan 11, 2021 6:00 PM UTC
  • 2 replies
  • 111 views

here is a screenshot of the chat. we have not received this before. what is this and why are we receiving this? Been on the platform for 3.5 years and never received this message before.

Best answer by Roy

Hello @wendy k​ , I don't see any attachments :/

BTW: Intercom never asked me about change my password via chat, so it already looks suspicious. The best way will be to contact Intercom support ASAP.

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2 replies

Roy
Top Expert ✨
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  • Top Expert ✨
  • Answer
  • Jan 11, 2021 6:59 PM UTC

Hello @wendy k​ , I don't see any attachments :/

BTW: Intercom never asked me about change my password via chat, so it already looks suspicious. The best way will be to contact Intercom support ASAP.


Eric Fitz
Employee
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  • Employee
  • Jan 12, 2021 12:11 PM UTC

Hey @wendy k​, can I ask which address sent this email? If you suspect an email of being spam, please forward it to abuse@intercom.com.