We received a chat today advising PASSWORD EXPIRING TODAY 1/11/21. | Community
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We received a chat today advising PASSWORD EXPIRING TODAY 1/11/21.

  • January 11, 2021
  • 2 replies
  • 14 views

here is a screenshot of the chat. we have not received this before. what is this and why are we receiving this? Been on the platform for 3.5 years and never received this message before.

Best answer by Roy

Hello @wendy k​ , I don't see any attachments :/

BTW: Intercom never asked me about change my password via chat, so it already looks suspicious. The best way will be to contact Intercom support ASAP.

2 replies

Roy
Top Expert ✨
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  • Top Expert ✨
  • Answer
  • January 11, 2021

Hello @wendy k​ , I don't see any attachments :/

BTW: Intercom never asked me about change my password via chat, so it already looks suspicious. The best way will be to contact Intercom support ASAP.


Eric Fitz
Employee
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  • Employee
  • January 12, 2021

Hey @wendy k​, can I ask which address sent this email? If you suspect an email of being spam, please forward it to abuse@intercom.com.