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When App is closed and push notification is clicked,intercom is not working

  • August 13, 2024
  • 1 reply
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intercom is not working after i open the app through the intercom notification in ios.

please let us know anyone have solve these issueeeeee…… 😐😐

i am currently using the intercom version :- 17.1.1 

Best answer by Jacques Reynolds

Hey 👋 Jacques here from Support Engineering!

I think your best bet here, just to cover your bases, would be to update to the most recent version of the iOS SDK and then re-test.

If the issue persists on our most recent SDK version, can you reach out to our Support Team via the Messenger so that we can write up a bug report for this issue?

Thanks!

 

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Jacques Reynolds
Intercom Team
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Hey 👋 Jacques here from Support Engineering!

I think your best bet here, just to cover your bases, would be to update to the most recent version of the iOS SDK and then re-test.

If the issue persists on our most recent SDK version, can you reach out to our Support Team via the Messenger so that we can write up a bug report for this issue?

Thanks!

 


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