We are looking at adding identity verification to stop user spoofing on our mobile app and private sites. However we also use intercom on our public pages that have no userid or email as there is no logins.
How do we handle this to allow conversations to be opened once Identity Verification is on, but there is no user/email to create a hash for?
Answered
Identity Verification on both private and public sites
Best answer by Racheal
Hey
Identity verification only impacts logged in users, so as long as you are using the visitor code for your public site there will be no hash needed there! We mention this here, along with some other valuable identity verification information!
+5- Customer Support Engineer
- Answer
Hey
Identity verification only impacts logged in users, so as long as you are using the visitor code for your public site there will be no hash needed there! We mention this here, along with some other valuable identity verification information!
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