Fatal Exception: java.lang.IllegalArgumentException: Missing keys: [timestamp] in '{teammate} moved ticket into {status} {timestamp}' at io.intercom.android.sdk.utilities.Phrase.format(Phrase.java:189) at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt.TicketInAppNotificationContent(InAppNotificationCard.kt:180) at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt.InAppNotificationCard(InAppNotificationCard.kt:124) at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt$addInappNotificationCardToView$1$1$1.invoke(InAppNotificationCard.kt:75) at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt$addInappNotificationCardToView$1$1$1.invoke(InAppNotificationCard.kt:74) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35) at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:401) at androidx.compose.material3.TextKt.ProvideTextStyle(Text.kt:349) at androidx.compose.material3.MaterialThemeKt$MaterialTheme$1.invoke(MaterialTheme.kt:69) at androidx.compose.material3.MaterialThemeKt$MaterialTheme$1.invoke(MaterialTheme.kt:68) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35) at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:380) at androidx.compose.material3.MaterialThemeKt.MaterialTheme(MaterialTheme.kt:60) at io.intercom.android.sdk.ui.theme.IntercomThemeKt$IntercomTheme$1.invoke(IntercomTheme.kt:36) at io.intercom.android.sdk.ui.theme.IntercomThemeKt$IntercomTheme$1.invoke(IntercomTheme.kt:35) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35) at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:380) at io.intercom.android.sdk.ui.theme.IntercomThemeKt.IntercomTheme(IntercomTheme.kt:31) at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt$addInappNotificationCardToView$1$1.invoke(InAppNotificationCard.kt:74) at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt$addInappNotificationCardToView$1$1.invoke(InAppNotificationCard.kt:73) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35) at androidx.compose.ui.platform.ComposeView.Content(ComposeView.android.kt:441) at androidx.compose.ui.platform.AbstractComposeView$ensureCompositionCreated$1.invoke(ComposeView.android.kt:259) at androidx.compose.ui.platform.AbstractComposeView$ensureCompositionCreated$1.invoke(ComposeView.android.kt:258) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35) at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:380) at androidx.compose.ui.platform.CompositionLocalsKt.ProvideCommonCompositionLocals(CompositionLocals.kt:216) at androidx.compose.ui.platform.AndroidCompositionLocals_androidKt$ProvideAndroidCompositionLocals$3.invoke(AndroidCompositionLocals.android.kt:132) at androidx.compose.ui.platform.AndroidCompositionLocals_androidKt$ProvideAndroidCompositionLocals$3.invoke(AndroidCompositionLocals.android.kt:131) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35) at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:380) at androidx.compose.ui.platform.AndroidCompositionLocals_androidKt.ProvideAndroidCompositionLocals(AndroidCompositionLocals.android.kt:121) at androidx.compose.ui.platform.WrappedComposition$setContent$1$1$3.invoke(Wrapper.android.kt:155) at androidx.compose.ui.platform.WrappedComposition$setContent$1$1$3.invoke(Wrapper.android.kt:154) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35) at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:401) at androidx.compose.ui.platform.WrappedComposition$setContent$1$1.invoke(Wrapper.android.kt:154) at androidx.compose.ui.platform.WrappedComposition$setContent$1$1.invoke(Wrapper.android.kt:133) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:109) at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:35) at androidx.compose.runtime.ActualJvm_jvmKt.invokeComposable(ActualJvm.jvm.kt:97) at androidx.compose.runtime.ComposerImpl.doCompose(Composer.kt:3595) at androidx.compose.runtime.ComposerImpl.composeContent$runtime_release(Composer.kt:3522) at androidx.compose.runtime.CompositionImpl.composeContent(Composition.kt:743) at androidx.compose.runtime.Recomposer.composeInitial$runtime_release(Recomposer.kt:1122) at androidx.compose.runtime.CompositionImpl.composeInitial(Composition.kt:649) at androidx.compose.runtime.CompositionImpl.setContent(Composition.kt:635) at androidx.compose.ui.platform.WrappedComposition$setContent$1.invoke(Wrapper.android.kt:133) at androidx.compose.ui.platform.WrappedComposition$setContent$1.invoke(Wrapper.android.kt:124) at androidx.compose.ui.platform.AndroidComposeView.setOnViewTreeOwnersAvailable(AndroidComposeView.android.kt:1626) at androidx.compose.ui.platform.WrappedComposition.setContent(Wrapper.android.kt:124) at androidx.compose.ui.platform.WrappedComposition.onStateChanged(Wrapper.android.kt:180) at androidx.lifecycle.LifecycleRegistry$ObserverWithState.dispatchEvent(LifecycleRegistry.jvm.kt:320) at androidx.lifecycle.LifecycleRegistry.addObserver(LifecycleRegistry.jvm.kt:198) at androidx.compose.ui.platform.WrappedComposition$setContent$1.invoke(Wrapper.android.kt:131) at androidx.compose.ui.platform.WrappedComposition$setContent$1.invoke(Wrapper.android.kt:124) at androidx.compose.ui.platform.AndroidComposeView.setOnViewTreeOwnersAvailable(AndroidComposeView.android.kt:1626) at androidx.compose.ui.platform.WrappedComposition.setContent(Wrapper.android.kt:124) at androidx.compose.ui.platform.Wrapper_androidKt.doSetContent(Wrapper.android.kt:100) at androidx.compose.ui.platform.Wrapper_androidKt.setContent(Wrapper.android.kt:80) at androidx.compose.ui.platform.AbstractComposeView.ensureCompositionCreated(ComposeView.android.kt:258) at androidx.compose.ui.platform.AbstractComposeView.createComposition(ComposeView.android.kt:203) at androidx.compose.ui.platform.ComposeView.setContent(ComposeView.android.kt:457) at io.intercom.android.sdk.m5.notification.InAppNotificationCardKt.addInappNotificationCardToView(InAppNotificationCard.kt:73) at io.intercom.android.sdk.overlay.StackableSnippet.setViewData(StackableSnippet.java:80) at io.intercom.android.sdk.overlay.StackableSnippet.display(StackableSnippet.java:44) at io.intercom.android.sdk.overlay.InAppNotificationPresenter.addNewNotifications(InAppNotificationPresenter.java:185) at io.intercom.android.sdk.overlay.InAppNotificationPresenter.displayNotificationsAfterAttach(InAppNotificationPresenter.java:91) at io.intercom.android.sdk.overlay.InAppNotificationPresenter$1.run(InAppNotificationPresenter.java:80) at io.intercom.android.sdk.utilities.ViewUtils$1.onGlobalLayout(ViewUtils.java:19) at android.view.ViewTreeObserver.dispatchOnGlobalLayout(ViewTreeObserver.java:1189) at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:5051) at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:3708) at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:12542) at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1751) at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1760) at android.view.Choreographer.doCallbacks(Choreographer.java:1216) at android.view.Choreographer.doFrame(Choreographer.java:1142) at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:1707) at android.os.Handler.handleCallback(Handler.java:959) at android.os.Handler.dispatchMessage(Handler.java:100) at android.os.Looper.loopOnce(Looper.java:257) at android.os.Looper.loop(Looper.java:342) at android.app.ActivityThread.main(ActivityThread.java:9634) at java.lang.reflect.Method.invoke(Method.java) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:619) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:929)

Hi all,Looks like this issue is still ongoing, I would advise thatyou write into us via the Messenger and we can add your case to the bug we have open.This will cause the fix to be pushed out a lot faster.

Hi @Support Agent! Ebenezer here from Engineering Support👋.It looks like this was an issue that was fixed in our16.2.0 Android release,Let me know if that works for you.

Android Crash cause of missing keys

Android Crash cause of missing keys | Community

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