Android crash due to setNeedsStatusBarAppearanceUpdate in @intercom/intercom-react-native | Community
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Android crash due to setNeedsStatusBarAppearanceUpdate in @intercom/intercom-react-native

  • October 25, 2025
  • 1 reply
  • 88 views
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Bug Report: Android crash due to setNeedsStatusBarAppearanceUpdate in @intercom/intercom-react-native

Package: @intercom/intercom-react-native
Version: 9.2.0
React Native: (e.g. 0.81.0)
Platform: Android
React Native CLI

Description

 

 

The Android build crashes on startup due to a null reference to the property setNeedsStatusBarAppearanceUpdate in IntercomModule.

 

Additional Notes

  • Crash reproducible in RN 0.81.0 

  • Occurs on both emulators and physical Android devices.

  • Works fine on iOS.

  • Cleaning android/build or reinstalling pods does not resolve it.

  • Everything worked as expected when I had intercom version 8.8.0

Best answer by Emilygav

Hey there ​@Osama Taha, Emily here from Support Engineering at Intercom 👋🏼

 

I see you are using version 9.2.0 of the RN package. Could you try updating to the 9.3.2 version and test if the issue is reproducible there?

 

If so, it might be worth opening up a conversation with our support team to further investigate and potentially write up an issue to our product team.

 

Hope this helps Osama!

1 reply

Emilygav
Intercom Team
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  • EmilygavIntercom Team
  • Intercom Team
  • Answer
  • November 7, 2025

Hey there ​@Osama Taha, Emily here from Support Engineering at Intercom 👋🏼

 

I see you are using version 9.2.0 of the RN package. Could you try updating to the 9.3.2 version and test if the issue is reproducible there?

 

If so, it might be worth opening up a conversation with our support team to further investigate and potentially write up an issue to our product team.

 

Hope this helps Osama!

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