Android in-app message text is not visible (17.2.0 intercom-sdk) | Community
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Android in-app message text is not visible (17.2.0 intercom-sdk)

  • October 16, 2025
  • 1 reply
  • 83 views

Hey! I’m facing an issue with intercom-sdk version 17.2.0.

The in-app message doesn’t display any message text when it’s a new message in an existing conversation. I’ve attached a Layout Inspector screenshot for more details.

Compose version in the app: composeBom = "2025.09.01"

 

 

At the same time, if you start a new conversation from the Intercom web interface, the very first message is visible in the app — but from the second message onward, it disappears again.

 

1 reply

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  • Connector
  • 7 replies
  • October 20, 2025

Thanks for reporting this as well ​@Michael Wasser 
I’m encountering the same issue, reported at 

My report includes detailed replication steps using Intercoms own demo app, so I’m hoping this issue is on the development teams radar!