Hey! I’m facing an issue with intercom-sdk version 17.2.0.
The in-app message doesn’t display any message text when it’s a new message in an existing conversation. I’ve attached a Layout Inspector screenshot for more details.
Compose version in the app: composeBom = "2025.09.01"
At the same time, if you start a new conversation from the Intercom web interface, the very first message is visible in the app — but from the second message onward, it disappears again.
Best answer by Michael Wasser
Hi
Looks like it’s fixed in the new 17.4.1 Android SDK version. Thank you!
Thanks for reporting this as well
I’m encountering the same issue, reported at
My report includes detailed replication steps using Intercoms own demo app, so I’m hoping this issue is on the development teams radar!
+5Hi
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