Seeing a new crash on Samsung Galaxy S24 Ultra (in the field) Android 15At least 3 different users all with this same device. java.lang.IllegalStateException (crashed)ViewTreeLifecycleOwner not found from android.widget.FrameLayout{ff120ae V.E...... ........ 0,0-1080,2340 #7f0a04d4 app:id/intercom_overlay_root}androidx.compose.ui.internal.InlineClassHelperKt.throwIllegalStateExceptionForNullCheck (SourceFile:34)androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer (SourceFile:455)androidx.compose.ui.platform.AbstractComposeView.ensureCompositionCreated (SourceFile:250)androidx.compose.ui.platform.AbstractComposeView.onMeasure (SourceFile:285)android.view.View.measure (View.java:29591)android.view.ViewGroup.measureChildWithMargins (ViewGroup.java:7383)android.widget.FrameLayout.onMeasure (FrameLayout.java:207)android.view.View.measure (View.java:29591)android.view.ViewGroup.measureChildWithMargins (ViewGroup.java:7383)android.widget.FrameLayout.onMeasure (FrameLayout.java:207)android.view.View.measure (View.java:29591)android.view.ViewGroup.measureChildWithMargins (ViewGroup.java:7383)android.widget.FrameLayout.onMeasure (FrameLayout.java:207)android.view.View.measure (View.java:29591)android.view.ViewGroup.measureChildWithMargins (ViewGroup.java:7383)android.widget.LinearLayout.measureChildBeforeLayout (LinearLayout.java:1608)android.widget.LinearLayout.measureVertical (LinearLayout.java:878)android.widget.LinearLayout.onMeasure (LinearLayout.java:721)android.view.View.measure (View.java:29591)android.view.ViewGroup.measureChildWithMargins (ViewGroup.java:7383)android.widget.FrameLayout.onMeasure (FrameLayout.java:207)com.android.internal.policy.DecorView.onMeasure (DecorView.java:1037)android.view.View.measure (View.java:29591)android.view.ViewRootImpl.performMeasure (ViewRootImpl.java:5824)android.view.ViewRootImpl.measureHierarchy (ViewRootImpl.java:4043)android.view.ViewRootImpl.performTraversals (ViewRootImpl.java:4402)android.view.ViewRootImpl.doTraversal (ViewRootImpl.java:3708)android.view.ViewRootImpl$TraversalRunnable.run (ViewRootImpl.java:12542)android.view.Choreographer$CallbackRecord.run (Choreographer.java:1751)android.view.Choreographer$CallbackRecord.run (Choreographer.java:1760)android.view.Choreographer.doCallbacks (Choreographer.java:1216)android.view.Choreographer.doFrame (Choreographer.java:1142)android.view.Choreographer$FrameDisplayEventReceiver.run (Choreographer.java:1707)android.os.Handler.handleCallback (Handler.java:959)android.os.Handler.dispatchMessage (Handler.java:100)android.os.Looper.loopOnce (Looper.java:257)android.os.Looper.loop (Looper.java:342)android.app.ActivityThread.main (ActivityThread.java:9634)java.lang.reflect.Method.invoke (Native Method:0)com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:619)com.android.internal.os.ZygoteInit.main (ZygoteInit.java:929)

Hi @Nandhini,Please reach out to us via the Intercom Messenger so that we can take a look at your set up in depth and investigate further. Thanks!

Hello !We also have the issue on our side:70 users in the last 30 days for 97 crashs events. Currently, this crash is rankedfirst. Didn’t succeed to reproduce myself.Nothing changed in the way we use the SDK, only changes are the updates to latests Intercom versions.Seems to appear since the 16.0.0 and currently on 16.3.0 and still have it. Fatal Exception: java.lang.IllegalStateException: ViewTreeLifecycleOwner not found from android.widget.FrameLayout{3ad0b73 V.E...... ......I. 0,0-0,0 #7f0b024d app:id/intercom_overlay_root} at androidx.compose.ui.internal.InlineClassHelperKt.throwIllegalStateExceptionForNullCheck(InlineClassHelper.kt:32) at androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer(WindowRecomposer.android.kt:455) at androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer$default(WindowRecomposer.android.kt:321) at androidx.compose.ui.platform.WindowRecomposerFactory$Companion.LifecycleAware$lambda$0(WindowRecomposer.android.kt:165) at androidx.compose.ui.platform.WindowRecomposerFactory$Companion.$r8$lambda$FWAPLXs0qWMqekhMr83xkKattCY() at androidx.compose.ui.platform.WindowRecomposerFactory$Companion$$ExternalSyntheticLambda0.createRecomposer(D8$$SyntheticClass) at androidx.compose.ui.platform.WindowRecomposerPolicy.createAndInstallWindowRecomposer$ui_release(WindowRecomposer.android.kt:217) at androidx.compose.ui.platform.WindowRecomposer_androidKt.getWindowRecomposer(WindowRecomposer.android.kt:297) at androidx.compose.ui.platform.AbstractComposeView.resolveParentCompositionContext(ComposeView.android.kt:243) at androidx.compose.ui.platform.AbstractComposeView.ensureCompositionCreated(ComposeView.android.kt:250) at androidx.compose.ui.platform.AbstractComposeView.onMeasure(ComposeView.android.kt:285) at android.view.View.measure(View.java:27131) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7951) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:27131) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7951) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:27131) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7951) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:27131) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7951) at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552) at android.widget.LinearLayout.measureVertical(LinearLayout.java:842) at android.widget.LinearLayout.onMeasure(LinearLayout.java:721) at android.view.View.measure(View.java:27131) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7951) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at com.android.internal.policy.DecorView.onMeasure(DecorView.java:1175) at android.view.View.measure(View.java:27131) at android.view.ViewRootImpl.performMeasure(ViewRootImpl.java:4187) at android.view.ViewRootImpl.measureHierarchy(ViewRootImpl.java:2909) at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:3204) at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:2618) at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:9971) at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1010) at android.view.Choreographer.doCallbacks(Choreographer.java:809) at android.view.Choreographer.doFrame(Choreographer.java:744) at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:995) at android.os.Handler.handleCallback(Handler.java:938) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loop(Looper.java:246) at android.app.ActivityThread.main(ActivityThread.java:8653) at java.lang.reflect.Method.invoke(Method.java) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:602) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1130)

Android - New crash on 16.3.0

Android - New crash on 16.3.0 | Community

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