Android - New crash on 16.3.0

Seeing a new crash on Samsung Galaxy S24 Ultra (in the field) Android 15

At least 3 different users all with this same device.

java.lang.IllegalStateException (crashed)
ViewTreeLifecycleOwner not found from android.widget.FrameLayout{ff120ae V.E...... ........ 0,0-1080,2340 #7f0a04d4 app:id/intercom_overlay_root}
androidx.compose.ui.internal.InlineClassHelperKt.throwIllegalStateExceptionForNullCheck (SourceFile:34)
androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer (SourceFile:455)
androidx.compose.ui.platform.AbstractComposeView.ensureCompositionCreated (SourceFile:250)
androidx.compose.ui.platform.AbstractComposeView.onMeasure (SourceFile:285)
android.view.View.measure (View.java:29591)
android.view.ViewGroup.measureChildWithMargins (ViewGroup.java:7383)
android.widget.FrameLayout.onMeasure (FrameLayout.java:207)
android.view.View.measure (View.java:29591)
android.view.ViewGroup.measureChildWithMargins (ViewGroup.java:7383)
android.widget.FrameLayout.onMeasure (FrameLayout.java:207)
android.view.View.measure (View.java:29591)
android.view.ViewGroup.measureChildWithMargins (ViewGroup.java:7383)
android.widget.FrameLayout.onMeasure (FrameLayout.java:207)
android.view.View.measure (View.java:29591)
android.view.ViewGroup.measureChildWithMargins (ViewGroup.java:7383)
android.widget.LinearLayout.measureChildBeforeLayout (LinearLayout.java:1608)
android.widget.LinearLayout.measureVertical (LinearLayout.java:878)
android.widget.LinearLayout.onMeasure (LinearLayout.java:721)
android.view.View.measure (View.java:29591)
android.view.ViewGroup.measureChildWithMargins (ViewGroup.java:7383)
android.widget.FrameLayout.onMeasure (FrameLayout.java:207)
com.android.internal.policy.DecorView.onMeasure (DecorView.java:1037)
android.view.View.measure (View.java:29591)
android.view.ViewRootImpl.performMeasure (ViewRootImpl.java:5824)
android.view.ViewRootImpl.measureHierarchy (ViewRootImpl.java:4043)
android.view.ViewRootImpl.performTraversals (ViewRootImpl.java:4402)
android.view.ViewRootImpl.doTraversal (ViewRootImpl.java:3708)
android.view.ViewRootImpl$TraversalRunnable.run (ViewRootImpl.java:12542)
android.view.Choreographer$CallbackRecord.run (Choreographer.java:1751)
android.view.Choreographer$CallbackRecord.run (Choreographer.java:1760)
android.view.Choreographer.doCallbacks (Choreographer.java:1216)
android.view.Choreographer.doFrame (Choreographer.java:1142)
android.view.Choreographer$FrameDisplayEventReceiver.run (Choreographer.java:1707)
android.os.Handler.handleCallback (Handler.java:959)
android.os.Handler.dispatchMessage (Handler.java:100)
android.os.Looper.loopOnce (Looper.java:257)
android.os.Looper.loop (Looper.java:342)
android.app.ActivityThread.main (ActivityThread.java:9634)
java.lang.reflect.Method.invoke (Native Method:0)
com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:619)
com.android.internal.os.ZygoteInit.main (ZygoteInit.java:929)

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Hi @J.T. ! Ebenezer here from Engineering Support👋.

Were you performing a particular action when this crashed happened.

It’ll help identify what caused the crash.

These are in the field, we haven’t reproduced in-house. They are coming from crash reporting tools.

Hello !

We also have the issue on our side:

70 users in the last 30 days for 97 crashs events. Currently, this crash is ranked first. Didn’t succeed to reproduce myself.

Nothing changed in the way we use the SDK, only changes are the updates to latests Intercom versions.

Seems to appear since the 16.0.0 and currently on 16.3.0 and still have it.

          Fatal Exception: java.lang.IllegalStateException: ViewTreeLifecycleOwner not found from android.widget.FrameLayout{3ad0b73 V.E...... ......I. 0,0-0,0 #7f0b024d app:id/intercom_overlay_root}
       at androidx.compose.ui.internal.InlineClassHelperKt.throwIllegalStateExceptionForNullCheck(InlineClassHelper.kt:32)
       at androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer(WindowRecomposer.android.kt:455)
       at androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer$default(WindowRecomposer.android.kt:321)
       at androidx.compose.ui.platform.WindowRecomposerFactory$Companion.LifecycleAware$lambda$0(WindowRecomposer.android.kt:165)
       at androidx.compose.ui.platform.WindowRecomposerFactory$Companion.$r8$lambda$FWAPLXs0qWMqekhMr83xkKattCY()
       at androidx.compose.ui.platform.WindowRecomposerFactory$Companion$$ExternalSyntheticLambda0.createRecomposer(D8$$SyntheticClass)
       at androidx.compose.ui.platform.WindowRecomposerPolicy.createAndInstallWindowRecomposer$ui_release(WindowRecomposer.android.kt:217)
       at androidx.compose.ui.platform.WindowRecomposer_androidKt.getWindowRecomposer(WindowRecomposer.android.kt:297)
       at androidx.compose.ui.platform.AbstractComposeView.resolveParentCompositionContext(ComposeView.android.kt:243)
       at androidx.compose.ui.platform.AbstractComposeView.ensureCompositionCreated(ComposeView.android.kt:250)
       at androidx.compose.ui.platform.AbstractComposeView.onMeasure(ComposeView.android.kt:285)
       at android.view.View.measure(View.java:27131)
       at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7951)
       at android.widget.FrameLayout.onMeasure(FrameLayout.java:194)
       at android.view.View.measure(View.java:27131)
       at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7951)
       at android.widget.FrameLayout.onMeasure(FrameLayout.java:194)
       at android.view.View.measure(View.java:27131)
       at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7951)
       at android.widget.FrameLayout.onMeasure(FrameLayout.java:194)
       at android.view.View.measure(View.java:27131)
       at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7951)
       at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552)
       at android.widget.LinearLayout.measureVertical(LinearLayout.java:842)
       at android.widget.LinearLayout.onMeasure(LinearLayout.java:721)
       at android.view.View.measure(View.java:27131)
       at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7951)
       at android.widget.FrameLayout.onMeasure(FrameLayout.java:194)
       at com.android.internal.policy.DecorView.onMeasure(DecorView.java:1175)
       at android.view.View.measure(View.java:27131)
       at android.view.ViewRootImpl.performMeasure(ViewRootImpl.java:4187)
       at android.view.ViewRootImpl.measureHierarchy(ViewRootImpl.java:2909)
       at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:3204)
       at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:2618)
       at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:9971)
       at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1010)
       at android.view.Choreographer.doCallbacks(Choreographer.java:809)
       at android.view.Choreographer.doFrame(Choreographer.java:744)
       at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:995)
       at android.os.Handler.handleCallback(Handler.java:938)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loop(Looper.java:246)
       at android.app.ActivityThread.main(ActivityThread.java:8653)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:602)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1130)

Same java.lang.IllegalStateException getting and app crashing in most of the devices even when clicks on cross icon present at top right corner

E/AndroidRuntime(16331): java.lang.IllegalStateException: Cannot start this animator on a detached view!

E/AndroidRuntime(16331): at android.graphics.RenderNode.addAnimator(RenderNode.java:1594)

E/AndroidRuntime(16331): at android.graphics.animation.RenderNodeAnimator.setTarget(RenderNodeAnimator.java:288)

E/AndroidRuntime(16331): at android.graphics.animation.RenderNodeAnimator.setTarget(RenderNodeAnimator.java:277)

E/AndroidRuntime(16331): at android.graphics.drawable.RippleForeground.startPending(RippleForeground.java:139)

E/AndroidRuntime(16331): at android.graphics.drawable.RippleForeground.drawHardware(RippleForeground.java:168)

E/AndroidRuntime(16331): at android.graphics.drawable.RippleForeground.draw(RippleForeground.java:340)

E/AndroidRuntime(16331): at android.graphics.drawable.RippleDrawable.drawBackgroundAndRipples(RippleDrawable.java:1198)

E/AndroidRuntime(16331): at android.graphics.drawable.RippleDrawable.drawSolid(RippleDrawable.java:834)

E/AndroidRuntime(16331): at android.graphics.drawable.RippleDrawable.draw(RippleDrawable.java:816)

E/AndroidRuntime(16331): at android.view.View.drawBackground(View.java:24682)

E/AndroidRuntime(16331): at android.view.View.draw(View.java:24398)

E/AndroidRuntime(16331): at androidx.compose.material.ripple.RippleHostView.draw(RippleHostView.android.kt:62)

E/AndroidRuntime(16331): at androidx.compose.material.ripple.AndroidRippleNode.drawRipples(Ripple.android.kt:147)

E/AndroidRuntime(16331): at androidx.compose.material.ripple.RippleNode.draw(Ripple.kt:391)

E/AndroidRuntime(16331): at androidx.compose.ui.node.LayoutNodeDrawScope.drawDirect-eZhPAX0$ui_release(LayoutNodeDrawScope.kt:132)

E/AndroidRuntime(16331): at androidx.compose.ui.node.LayoutNodeDrawScope.draw-eZhPAX0$ui_release(LayoutNodeDrawScope.kt:119)

E/AndroidRuntime(16331): at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:451)

E/AndroidRuntime(16331): at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:440)

E/AndroidRuntime(16331): at androidx.compose.ui.node.LayoutModifierNodeCoordinator.performDraw(LayoutModifierNodeCoordinator.kt:271)

E/AndroidRuntime(16331): at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:448)

E/AndroidRuntime(16331): at androidx.compose.ui.node.NodeCoordinator.access$drawContainedDrawModifiers(NodeCoordinator.kt:63)

E/AndroidRuntime(16331): at androidx.compose.ui.node.NodeCoordinator$drawBlock$drawBlockCallToDrawModifiers$1.invoke(NodeCoordinator.kt:474)

E/AndroidRuntime(16331): at androidx.compose.ui.node.NodeCoordinator$drawBlock$drawBlockCallToDrawModifiers$1.invoke(NodeCoordinator.kt:473)

E/AndroidRuntime(16331): at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:501)

E/AndroidRuntime(16331): at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:460)

E/AndroidRuntime(16331): at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:244)

E/AndroidRuntime(16331): at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:124)

E/AndroidRuntime(16331): at androidx.compose.ui.node.NodeCoordinator$drawBlock$1.invoke(NodeCoordinator.kt:480)

E/AndroidRuntime(16331): at androidx.compose.ui.node.NodeCoordinator$drawBlock$1.invoke(NodeCoordinator.kt:476)

E/AndroidRuntime(16331): at androidx.compose.ui.platform.GraphicsLayerOwnerLayer$recordLambda$1.invoke(GraphicsLayerOwnerLayer.android.kt:261)

E/AndroidRuntime(16331): at androidx.compose.ui.platform.GraphicsLayerOwnerLayer$recordLambda$1.invoke(GraphicsLayerOwnerLayer.android.kt:259)

E/AndroidRuntime(16331): at androidx.compose.ui.graphics.layer.GraphicsLayer.drawWithChildTracking(AndroidGraphicsLayer.android.kt:443)

E/AndroidRuntime(16331): at androidx.compose.ui.graphics.layer.GraphicsLayer.access$drawWithChildTracking(AndroidGraphicsLayer.android.kt:56)

E/AndroidRuntime(16331): at androidx.compose.ui.graphics.layer.GraphicsLayer$clipDrawBlock$1.invoke(AndroidGraphicsLayer.android.kt:73)

E/AndroidRuntime(16331): at androidx.compose.ui.graphics.layer.GraphicsLayer$clipDrawBlock$1.invoke(AndroidGraphicsLayer.android.kt:68)

E/AndroidRuntime(16331): at androidx.compose.ui.graphics.layer.GraphicsLayerV29.record(GraphicsLayerV29.android.kt:251)

E/AndroidRuntime(16331): at androidx.compose.ui.graphics.layer.GraphicsLayer.recordInternal(AndroidGraphicsLayer.android.kt:436)

E/AndroidRuntime(16331): at androidx.compose.ui.graphics.layer.GraphicsLayer.record-mL-hObY(AndroidGraphicsLayer.android.kt:432)

E/AndroidRuntime(16331): at androidx.compose.ui.platform.GraphicsLayerOwnerLayer.updateDisplayList(GraphicsLayerOwnerLayer.android.kt:254)

E/AndroidRuntime(16331): at androidx.compose.ui.platform.GraphicsLayerOwnerLayer.drawLayer(GraphicsLayerOwnerLayer.android.kt:236)

E/AndroidRuntime(16331): at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:435)