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Answered

App crash on selecting image attachment from user gallery on Android

  • September 5, 2024
  • 1 reply
  • 59 views

Hello, the Compose version of my Android project is “1.4.1” and the intercom sdk version is “15.10.2”.

The issue I am having is that the app crashes when I select an image from the user’s gallery. 

Best answer by Ebenezer.Laleye

Hi @Dejito ! Ebenezer here from Engineering Support👋.

Looks like there is a bug written up on this issue and can confirm that we’re adding this issue to our backlog.

For greater context, our product team prioritizes bugs based on the severity of the issue and how widespread of an experience it is with customers. To provide insight on expectations, issues like this may not be actioned for some weeks. This timeline is based on the team's current existing log of issues and upcoming feature releases which is subject to change.

 

Heres the ID of the bug if you’re looking for updates: 354952

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  • Intercom Team
  • 187 replies
  • Answer
  • September 11, 2024

Hi @Dejito ! Ebenezer here from Engineering Support👋.

Looks like there is a bug written up on this issue and can confirm that we’re adding this issue to our backlog.

For greater context, our product team prioritizes bugs based on the severity of the issue and how widespread of an experience it is with customers. To provide insight on expectations, issues like this may not be actioned for some weeks. This timeline is based on the team's current existing log of issues and upcoming feature releases which is subject to change.

 

Heres the ID of the bug if you’re looking for updates: 354952


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