Hi there! We’ve recently recieved reports from our support team that carousels aren’t displaying within the app.
In our android code, we initialize intercom, and then if we are authenticated, we call loginIdentifiedUser after. This logic has been unchagned for a while and had worked for well over a year.
Through debugging we have found that adding an artifical delay (9 seconds) between initialize and loginIdentifiedUser results in the carousesl to show again. Without the delay, login completes successfully (the callback returns a success), but the carousels don’t show.
Is this expected behavior, or something on our end? Guidance would be greatly appreciated here
We’re using version 17.4.0 of intercom.