Back button on helpCenterCollectionsWithIds broken on Android as of v8.2.0 | Community
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Back button on helpCenterCollectionsWithIds broken on Android as of v8.2.0

  • Apr 29, 2025 12:22 PM UTC
  • 1 reply
  • 214 views

As of @intercom/intercom-react-native v8.2.0 the back button after presenting content using 

Intercom.presentContent(IntercomContent.helpCenterCollectionsWithIds([id]))

is broken on Android devices.

Screenshot attached. Any help appreciated.

 

 

Best answer by Paul Byrne

Hey ​@Tech Team Runna can you please right into us through the Messenger so we can investigate this in greater depth. I'll update the thread here shortly if this turns out to be an issue that we escalate. 

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Paul Byrne
Intercom Team
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  • Paul ByrneIntercom Team
  • Intercom Team
  • Answer
  • May 18, 2025 10:34 AM UTC

Hey ​@Tech Team Runna can you please right into us through the Messenger so we can investigate this in greater depth. I'll update the thread here shortly if this turns out to be an issue that we escalate. 

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