Back button on helpCenterCollectionsWithIds broken on Android as of v8.2.0 | Community
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Back button on helpCenterCollectionsWithIds broken on Android as of v8.2.0

  • April 29, 2025
  • 1 reply
  • 65 views
T

As of @intercom/intercom-react-native v8.2.0 the back button after presenting content using 

Intercom.presentContent(IntercomContent.helpCenterCollectionsWithIds([id]))

is broken on Android devices.

Screenshot attached. Any help appreciated.

 

 

Best answer by Paul Byrne

Hey ​@Tech Team Runna can you please right into us through the Messenger so we can investigate this in greater depth. I'll update the thread here shortly if this turns out to be an issue that we escalate. 

1 reply

Paul Byrne
Intercom Team
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  • Paul ByrneIntercom Team
  • Intercom Team
  • Answer
  • May 18, 2025

Hey ​@Tech Team Runna can you please right into us through the Messenger so we can investigate this in greater depth. I'll update the thread here shortly if this turns out to be an issue that we escalate. 

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