[Bug][Android & iOS] Incorrect background color for the launcher icon on the first launch of Intercom in the app

Question

Hello! I’m the RN (react-native) developer and integrated your mobile SDK in my app for both platforms.  I used 8.6.0 version of this package RN-Intercom. I found a bug related to the launcher icon background color. This issue appears only in the current version. I tested the previous four versions, and the bug was not present in any of them. I double-checked the mobile SDK style configuration in the web settings, and everything looks correct to me.Important note:This issue occurs only on the first launch of Intercom in the app.I would be very grateful for a solution to this problem.

Emilygav · Accepted Answer

Hey ​@Volodymyr Ivaniuk! Emily here from Support Engineering at Intercom 👋🏼This indeed does to appear to potentially be a bug in our RN integration.Would it be possible for you to open up a ticket with our team through the messenger? You can link this URL so that you don’t have to explain your issue all over again!Thank you in advance! 🙏🏻

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