Bug with screen rotation on iOS

Question

When launch button is visible screen rotation doesn’t work correct, content is rotating with wrong layout and status bar doesn’t rotate at all.

Cam G. · Accepted Answer

Hey @Alex!Cam with the Intercom Support Engineering team here😁Keen to help with this! I presume you’re seeing this issue within your mobile app - would you be able to share a few additional details on this:Is this is occurring in your iOS or Android App, or both? And what device type are you seeing this occur on?How has Intercom been installed/integrated into your App - are you using one of our official SDK’s/wrappers, or some other method?What SDK/Wrapper version is currently being used by the App?Would you be able to provide any screenshots of when/where you’re seeing this happen?

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded