Using latest Android SDK with RN wrapper (tested 15.14.0 and 15.15.0), navigating to any article renders only an empty page (along with the emoji feedback footer).
Video capture:
Answered
Empty article pages using Android SDK
Best answer by mateusz.leszkiewicz
I hope everything is going well for you now.
We are supporting our customers after all.
Please continue to flag to us any issues that you might encounter.
Although it is best to reach out to us directly via Messenger so we can have a better overview of the issue.
Thank you for your vigilance.
We have the same issue on version “https://github.com/intercom/intercom-react-native/releases/tag/8.1.0” too.
+7- Intercom Team
- Answer
I hope everything is going well for you now.
We are supporting our customers after all.
Please continue to flag to us any issues that you might encounter.
Although it is best to reach out to us directly via Messenger so we can have a better overview of the issue.
Thank you for your vigilance.
This is an issue again. Not all Android users but we have starting to have some Samsung, Pixel report that articles fail to load with “Something went wrong”.
We have verified this with a Pixel 9 device experiencing the issue using the example app in the React Native repo.
+7- Intercom Team
Please reach out to us via Messenger in your Workspace to investigate this issue.
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