We have the same issue on version “https://github.com/intercom/intercom-react-native/releases/tag/8.1.0” too.
 

We are having the same issue on Intercom V7.

The sample app is showing the same error. 

We have the same issue on 15.12.0

Incredible lack of QA and support for such an expensive product.

Seems to be fixed now, I guess it was an internal API bug.

​@Melvyn Hills It’s Mat from the Support Engineering Team

I hope everything is going well for you now. 
We are supporting our customers after all. 
Please continue to flag to us any issues that you might encounter.
Although it is best to reach out to us directly via Messenger so we can have a better overview of the issue.

Thank you for your vigilance.

This is an issue again. Not all Android users but we have starting to have some Samsung, Pixel report that articles fail to load with “Something went wrong”.

We have verified this with a Pixel 9 device experiencing the issue using the example app in the React Native repo.

​@Carbon Diet Coach 

Please reach out to us via Messenger in your Workspace to investigate this issue.