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Error when opening article's on React Native Android

  • August 29, 2024
  • 1 reply
  • 55 views
T

Hi,

We are getting the following bug on React-Native Android, which is causing Play Store to reject our app

Bug:
 

- React Native SDK 7.1.3

- We open an article by using the method "Intercom.presentContent(IntercomContent.articleWithArticleId(9305883)) "

- When the article we just get a screen that says "Something went wrong" (screenshot below)

- FYI this works on iOS

 

 

Best answer by Ebenezer.Laleye

Hi @Tech Team ! Ebenezer here from Engineering Support👋.

Could you check if you get the same issue with our sample app?

Thanks!

1 reply

E
Intercom Team
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  • Ebenezer.LaleyeIntercom Team
  • Intercom Team
  • Answer
  • September 4, 2024

Hi @Tech Team ! Ebenezer here from Engineering Support👋.

Could you check if you get the same issue with our sample app?

Thanks!

Ebenezer - Customer Support Engineer
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