Error when opening article's on React Native Android | Community
Skip to main content
Answered

Error when opening article's on React Native Android

  • Aug 29, 2024 6:44 AM UTC
  • 1 reply
  • 206 views

Hi,

We are getting the following bug on React-Native Android, which is causing Play Store to reject our app

Bug:
 

- React Native SDK 7.1.3

- We open an article by using the method "Intercom.presentContent(IntercomContent.articleWithArticleId(9305883)) "

- When the article we just get a screen that says "Something went wrong" (screenshot below)

- FYI this works on iOS

 

 

Best answer by Ebenezer.Laleye

Hi @Tech Team ! Ebenezer here from Engineering Support👋.

Could you check if you get the same issue with our sample app?

Thanks!

View original

1 reply

Intercom Team
Forum|alt.badge.img+7

Hi @Tech Team ! Ebenezer here from Engineering Support👋.

Could you check if you get the same issue with our sample app?

Thanks!

Ebenezer - Customer Support Engineer
Terms & ConditionsAccessibility statement