Intercom Android SDK - crash Bitmap.createBitmap java.lang.IllegalArgumentException - width and height must be 0

Question

We have issue on Android. Intercom version = "14.0.5".Do you know about this bug? Is it fixed on new versions? Fatal Exception: java.lang.IllegalArgumentException: width and height must be > 0       at android.graphics.Bitmap.createBitmap(Bitmap.java:1257)       at androidx.compose.ui.graphics.Api26Bitmap$$InternalSyntheticApiModelOutline$1$0d1481f8454719621a2b84122f73df767334f4ade3647b3247b2f70e57c1b7e1$0.m(Api26Bitmap.java)       at androidx.compose.ui.graphics.Api26Bitmap.createBitmap-x__-hDU$ui_graphics_release(AndroidImageBitmap.android.kt:198)       at androidx.compose.ui.graphics.AndroidImageBitmap_androidKt.ActualImageBitmap-x__-hDU(AndroidImageBitmap.android.kt:44)       at androidx.compose.ui.graphics.ImageBitmapKt.ImageBitmap-x__-hDU(ImageBitmap.kt:255)       at androidx.compose.ui.graphics.ImageBitmapKt.ImageBitmap-x__-hDU$default(ImageBitmap.kt:249)       at androidx.compose.foundation.BorderKt.drawGenericBorder(Border.kt:474)       at androidx.compose.foundation.BorderKt.access$drawGenericBorder(Border.kt:1)       at androidx.compose.foundation.BorderKt$border$2$1.invoke(Border.kt:119)       at androidx.compose.foundation.BorderKt$border$2$1.invoke(Border.kt:100)       at androidx.compose.ui.draw.DrawContentCacheModifier.onBuildCache(DrawModifier.kt:210)       at androidx.compose.ui.node.BackwardsCompatNode$updateDrawCache$1.invoke(BackwardsCompatNode.kt:254)       at androidx.compose.ui.node.BackwardsCompatNode$updateDrawCache$1.invoke(BackwardsCompatNode.kt:253)       at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:2139)       at androidx.compose.runtime.snapshots.SnapshotStateObserver$observeReads$1$1.invoke(SnapshotStateObserver.kt:130)       at androidx.compose.runtime.snapshots.SnapshotStateObserver$observeReads$1$1.invoke(SnapshotStateObserver.kt:126)       at androidx.compose.runtime.SnapshotStateKt__DerivedStateKt.observeDerivedStateRecalculations(DerivedState.kt:341)       at androidx.compose.runtime.SnapshotStateKt.observeDerivedStateRecalculations(SnapshotStateKt.java:1)       at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:126)       at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:120)       at androidx.compose.ui.node.BackwardsCompatNode.updateDrawCache(BackwardsCompatNode.kt:253)       at androidx.compose.ui.node.BackwardsCompatNode.draw(BackwardsCompatNode.kt:379)       at androidx.compose.ui.node.LayoutNodeDrawScope.draw-x_KDEd0$ui_release(LayoutNodeDrawScope.kt:92)       at androidx.compose.ui.node.LayoutNodeDrawScope.performDraw(LayoutNodeDrawScope.kt:74)       at androidx.compose.ui.node.LayoutNodeDrawScope.drawContent(LayoutNodeDrawScope.kt:54)       at androidx.compose.foundation.Background.draw(Background.kt:107)       at androidx.compose.ui.node.BackwardsCompatNode.draw(BackwardsCompatNode.kt:381)       at androidx.compose.ui.node.LayoutNodeDrawScope.draw-x_KDEd0$ui_release(LayoutNodeDrawScope.kt:92)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:371)       at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:360)       at androidx.compose.ui.node.LayoutModifierNodeCoordinator.performDraw(LayoutModifierNodeCoordinator.kt:236)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:368)       at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:360)       at androidx.compose.ui.node.LayoutNode.draw$ui_release(LayoutNode.kt:840)       at androidx.compose.ui.node.InnerNodeCoordinator.performDraw(InnerNodeCoordinator.kt:151)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:368)       at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:360)       at androidx.compose.ui.node.LayoutModifierNodeCoordinator.performDraw(LayoutModifierNodeCoordinator.kt:236)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:368)       at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:360)       at androidx.compose.ui.node.LayoutNode.draw$ui_release(LayoutNode.kt:840)       at androidx.compose.ui.node.InnerNodeCoordinator.performDraw(InnerNodeCoordinator.kt:151)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:368)       at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:360)       at androidx.compose.ui.node.LayoutModifierNodeCoordinator.performDraw(LayoutModifierNodeCoordinator.kt:236)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:368)       at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:360)       at androidx.compose.ui.node.LayoutNode.draw$ui_release(LayoutNode.kt:840)       at androidx.compose.ui.node.InnerNodeCoordinator.performDraw(InnerNodeCoordinator.kt:151)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:368)       at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:360)       at androidx.compose.ui.node.LayoutModifierNodeCoordinator.performDraw(LayoutModifierNodeCoordinator.kt:236)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:368)       at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:360)       at androidx.compose.ui.node.LayoutNode.draw$ui_release(LayoutNode.kt:840)       at androidx.compose.ui.node.InnerNodeCoordinator.performDraw(InnerNodeCoordinator.kt:151)       at androidx.compose.ui.node.LayoutNodeDrawScope.drawContent(LayoutNodeDrawScope.kt:64)       at androidx.compose.foundation.Background.draw(Background.kt:107)       at androidx.compose.ui.node.BackwardsCompatNode.draw(BackwardsCompatNode.kt:381)       at androidx.compose.ui.node.LayoutNodeDrawScope.draw-x_KDEd0$ui_release(LayoutNodeDrawScope.kt:92)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:371)       at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:360)       at androidx.compose.ui.node.LayoutModifierNodeCoordinator.performDraw(LayoutModifierNodeCoordinator.kt:236)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:368)       at androidx.compose.ui.node.NodeCoordinator.access$drawContainedDrawModifiers(NodeCoordinator.kt:58)       at androidx.compose.ui.node.NodeCoordinator$invoke$1.invoke(NodeCoordinator.kt:397)       at androidx.compose.ui.node.NodeCoordinator$invoke$1.invoke(NodeCoordinator.kt:396)       at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:2139)       at androidx.compose.runtime.snapshots.SnapshotStateObserver$observeReads$1$1.invoke(SnapshotStateObserver.kt:130)       at androidx.compose.runtime.snapshots.SnapshotStateObserver$observeReads$1$1.invoke(SnapshotStateObserver.kt:126)       at androidx.compose.runtime.SnapshotStateKt__DerivedStateKt.observeDerivedStateRecalculations(DerivedState.kt:341)       at androidx.compose.runtime.SnapshotStateKt.observeDerivedStateRecalculations(SnapshotStateKt.java:1)       at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:126)       at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:120)       at androidx.compose.ui.node.NodeCoordinator.invoke(NodeCoordinator.kt:396)       at androidx.compose.ui.node.NodeCoordinator.invoke(NodeCoordinator.kt:58)       at androidx.compose.ui.platform.RenderNodeApi29.record(RenderNodeApi29.android.kt:180)       at androidx.compose.ui.platform.RenderNodeLayer.updateDisplayList(RenderNodeLayer.android.kt:298)       at androidx.compose.ui.platform.RenderNodeLayer.drawLayer(RenderNodeLayer.android.kt:239)       at androidx.compose.ui.node.NodeCoordinator.draw(NodeCoordinator.kt:355)       at androidx.compose.ui.node.LayoutNode.draw$ui_release(LayoutNode.kt:840)       at androidx.compose.ui.node.InnerNodeCoordinator.performDraw(InnerNodeCoordinator.kt:151)       at androidx.compose.ui.node.LayoutNodeDrawScope.drawContent(LayoutNodeDrawScope.kt:64)       at androidx.compose.foundation.DrawOverscrollModifier.draw(AndroidOverscroll.kt:81)       at androidx.compose.ui.node.BackwardsCompatNode.draw(BackwardsCompatNode.kt:381)       at androidx.compose.ui.node.LayoutNodeDrawScope.draw-x_KDEd0$ui_release(LayoutNodeDrawScope.kt:92)       at androidx.compose.ui.node.NodeCoordinator.drawContainedDrawModifiers(NodeCoordinator.kt:371)       at androidx.compose.ui.node.NodeCoordinator.access$drawContainedDrawModifiers(NodeCoordinator.kt:58)       at androidx.compose.ui.node.NodeCoordinator$invoke$1.invoke(NodeCoordinator.kt:397)       at androidx.compose.ui.node.NodeCoordinator$invoke$1.invoke(NodeCoordinator.kt:396)       at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:2139)       at androidx.compose.runtime.snapshots.SnapshotStateObserver$observeReads$1$1.invoke(SnapshotStateObserver.kt:130)       at androidx.compose.runtime.snapshots.SnapshotStateObserver$observeReads$1$1.invoke(SnapshotStateObserver.kt:126)       at androidx.compose.runtime.SnapshotStateKt__DerivedStateKt.observeDerivedStateRecalculations(DerivedState.kt:341)       at androidx.compose.runtime.SnapshotStateKt.observeDerivedStateRecalculations(SnapshotStateKt.java:1)       at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:126)       at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:120)       at androidx.compose.ui.node.NodeCoordinator.invoke(NodeCoordinator.kt:396)       at androidx.compose.ui.node.NodeCoordinator.invoke(NodeCoordinator.kt:58)       at androidx.compose.ui.platform.RenderNodeApi29.record(RenderNodeApi29.android.kt:180)       at androidx.compose.ui.platform.RenderNodeLayer.updateDisplayList(RenderNodeLayer.android.kt:298)       at androidx.compose.ui.platform.AndroidComposeView.dispatchDraw(AndroidComposeView.android.kt:1010)       at android.view.View.draw(View.java:22002)       at android.view.View.updateDisplayListIfDirty(View.java:20859)       at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:4621)       at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:4594)       at android.view.View.updateDisplayListIfDirty(View.java:20817)       at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:4621)       at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:4594)       at android.view.View.updateDisplayListIfDirty(View.java:20817)       at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:4621)       at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:4594)       at android.view.View.updateDisplayListIfDirty(View.java:20817)       at android.view.ViewGroup.recreateChildDisplayList(ViewGroup.java:4621)       at android.view.ViewGroup.dispatchGetDisplayList(ViewGroup.java:4594)       at android.view.View.updateDisplayListIfDirty(View.java:20817)       at android.view.ThreadedRenderer.updateViewTreeDisplayList(ThreadedRenderer.java:583)       at android.view.ThreadedRenderer.updateRootDisplayList(ThreadedRenderer.java:589)       at android.view.ThreadedRenderer.draw(ThreadedRenderer.java:667)       at android.view.ViewRootImpl.draw(ViewRootImpl.java:4317)       at android.view.ViewRootImpl.performDraw(ViewRootImpl.java:4125)       at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:3385)       at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:2166)       at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:8887)       at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1280)       at android.view.Choreographer.doCallbacks(Choreographer.java:1019)       at android.view.Choreographer.doFrame(Choreographer.java:911)       at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:1248)       at android.os.Handler.handleCallback(Handler.java:900)       at android.os.Handler.dispatchMessage(Handler.java:103)       at android.os.Looper.loop(Looper.java:219)       at android.app.ActivityThread.main(ActivityThread.java:8668)       at java.lang.reflect.Method.invoke(Method.java)       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:513)       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1109)

Daniel M15 · Accepted Answer

Hey @knapweed1! Daniel from Customer Support Engineering here 🔧I can’t say for certain that the exact issue you’re experiencing will be resolved by an update, however, we have released several new patches since 14.0.5, so it is more than likely going to help you out here! Let us know if 14.2.0 works for you 🙌

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