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Intercom for Android crash when user does not have browser installed

  • 5 April 2024
  • 1 reply
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Fatal Exception: android.content.ActivityNotFoundException: No Activity found to handle Intent { act=android.intent.action.VIEW dat=https://example.com/... }
at android.app.Instrumentation.checkStartActivityResult(Instrumentation.java:2031)
at android.app.Instrumentation.execStartActivity(Instrumentation.java:1686)
at android.app.Activity.startActivityForResult(Activity.java:4506)
at androidx.activity.ComponentActivity.startActivityForResult(ComponentActivity.java:780)
at android.app.Activity.startActivityForResult(Activity.java:4464)
at androidx.activity.ComponentActivity.startActivityForResult(ComponentActivity.java:761)
at android.app.Activity.startActivity(Activity.java:4829)
at android.app.Activity.startActivity(Activity.java:4797)
at io.intercom.android.sdk.blocks.messengercard.MessengerCardWebViewInterface.openUrl(MessengerCardWebViewInterface.java:141)
at io.intercom.android.sdk.blocks.messengercard.MessengerCardWebViewInterface.access$100(MessengerCardWebViewInterface.java)
at io.intercom.android.sdk.blocks.messengercard.MessengerCardWebViewInterface$1.run(MessengerCardWebViewInterface.java:76)

Intercom Android v15.7.0

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Best answer by mateusz.leszkiewicz 9 April 2024, 13:31

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Hi Joseph,Β It’s Mat from the Support Engineering Team πŸ˜€

Can you please reach out to us via Messenger so we can open up a ticket for our Product Team to fix this issue?

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