Intercom iOS SDK 18.8.0 sometimes crashes app in `[ICMUserIdentity isEqual:]

Question

This was reported 4 years ago in another post here:and supposed to have been fixed in Intercom’s iOS SDK 17.0.4:but unfortunately we’re seeing it again. This started happening after we turned on push notification integration for our app, and seems related to calling Intercom.setDeviceToken when iOS gives us an APNS token.In case it’s relevant, we have IntercomAutoIntegratePushNotifications turned off because it caused problems with Firebase Cloud Messaging’s similiar swizzling.

Emilygav · Accepted Answer

Hey there ​@eee! Emily here from Support Engineering at Intercom 👋🏼Are you on the latest19.1.0 version of the iOS SDK? If so, could you please report this to our team and include the crash logs you are receiving?Thank you!

eee · Answer

Thanks, Emily! We’re still seeing it. I’ll update to the latest 19.x SDK. What’s the best way to get in contact with the team and what format of logs will they be expecting?

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