Skip to main content
Answered

iOS push notifications aren't sending on Intercom's Cordova SDK

  • January 9, 2022
  • 1 reply
  • 47 views

Hello, I am trying to integrate intercom-cordova plugin to an app. Everything works fine except the push notifications on iOS. When the app starts the pop up for permission is displayed but after that no notifications are received when the app is running on background. I have followed the documentation for setting up everything. Is there something more specific that is not mention there (in the docs) for iOS?

Btw the app is using capacitor but this should not be the problem or I am wrong?

 

Plugin version: 10.2.0

Xcode version: 12.5

iOS version: 14.5

ionic/angular: 5.0.0

capacitor/ios version: 2.4.1

 

Best answer by Eric Fitz

Hey @user2165​, I'd recommend contacting our Support team directly via the Messenger in your Intercom workspace here, as they'd be best placed to help you with this particular query.

View original
Did this topic help you find an answer to your question?

1 reply

Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • Answer
  • January 10, 2022

Hey @user2165​, I'd recommend contacting our Support team directly via the Messenger in your Intercom workspace here, as they'd be best placed to help you with this particular query.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings