iOS SDK, after first notification, subsequent messages do not trigger the `IntercomUnreadConversationCountDidChangeNotification` or update the unread conversations count.

Question

We need to show users that there are additional unread responses - how is this done?Seems the Android SDK behaviour differs and every new message is displayed as it comes in.

Lisa B11 · Accepted Answer

Hey @user1829​&#128075; Would you mind sending us a message through the Messenger and a Support Engineer can take a look into this for you &#128588;

Leo Liu · Answer

Hi @Lisa B11I met the similar issue that when there is an new message, seems the `IntercomUnreadConversationCountDidChangeNotification` is not triggered in short time, and an weird behiviour in Intercom dislog is there are two unread messages be hightlighed with red dot, but the summay page only display 1 unread message. Only after I close and rerun the app, then the correct unread messges count is synced:

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