We need to show users that there are additional unread responses - how is this done?
Seems the Android SDK behaviour differs and every new message is displayed as it comes in.
Answered
iOS SDK, after first notification, subsequent messages do not trigger the `IntercomUnreadConversationCountDidChangeNotification` or update the unread conversations count.
+5- Employee
- 250 replies
- Answer
Hey @user1829 👋
Would you mind sending us a message through the Messenger and a Support Engineer can take a look into this for you 🙌
Hi
I met the similar issue that when there is an new message, seems the `IntercomUnreadConversationCountDidChangeNotification` is not triggered in short time, and an weird behiviour in Intercom dislog is there are two unread messages be hightlighed with red dot, but the summay page only display 1 unread message. Only after I close and rerun the app, then the correct unread messges count is synced:
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