iOS SDK version 19.2.0 has broken the close button on our carousels | Community
Skip to main content
Answered

iOS SDK version 19.2.0 has broken the close button on our carousels

  • October 7, 2025
  • 1 reply
  • 95 views

SDK version 19.2.0 has broken the close button on our carousels, and it's still broken on 19.2.1
It would be good if we could update our SDK version for Intercom because Intercom have also fixed UI issues on iOS 26 (new iOS version) :(

Best answer by Emilygav

Hey โ€‹@Stacey, Emily here from Support Engineering at Intercom ๐Ÿ‘‹๐Ÿผ

ย 

This sounds like it may be a bug - I had a look on our side and I currently donโ€™t see any open issues replicating your behaviour. Could you write into our team via the messenger to report this? You can use the URL from this post so as to not have to repeat yourself - it would also be super helpful to get a screen recording of the behaviour ๐Ÿ˜

ย 

For now, it might be a good idea to use an older version of the iOS SDK to avoid any issues until we supply a newer version with a fix.

ย 

Thank you Stacey!

1 reply

Emilygav
Intercom Team
Forum|alt.badge.img+6
  • Intercom Team
  • Answer
  • October 10, 2025

Hey โ€‹@Stacey, Emily here from Support Engineering at Intercom ๐Ÿ‘‹๐Ÿผ

ย 

This sounds like it may be a bug - I had a look on our side and I currently donโ€™t see any open issues replicating your behaviour. Could you write into our team via the messenger to report this? You can use the URL from this post so as to not have to repeat yourself - it would also be super helpful to get a screen recording of the behaviour ๐Ÿ˜

ย 

For now, it might be a good idea to use an older version of the iOS SDK to avoid any issues until we supply a newer version with a fix.

ย 

Thank you Stacey!