Is intercom suited to support this use case? | Community
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Is intercom suited to support this use case?

  • December 4, 2025
  • 1 reply
  • 8 views

I own an iOS application that supports Teacher - student lessons. So I need a 1:1 chat where the student can be connected directly with the teacher and the teacher will only see their open chats with students that have started conversations with them. I did some quick prototyping on iOS and I see I can pretty easily set it up where the student can open up a global message queue (Messages Space) but how can I limit their scope to a particular conversation? Is that available in the iOS SDK or will I have to reach for some admin routes? 

1 reply

Tommy Mains
Innovator ✨
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  • Innovator ✨
  • December 5, 2025

Hi, Sergio. I can’t speak too much to the technical capability, as a former teacher, I will caution you that many school districts limit the apps and methods teacher can digitally communicate with students on. As best I remember, we could only use email since those could be directly monitored and reviewed for security and safety reasons.