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Mobile app. Attach file option


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Hello, intercom community. It seems the messenger in the mobile app doesn't allow to attach the files inside the dialogue. I would like to provide this option to our customers. Could let me know if that's possible?photo_2021-08-05_11-02-23

Best answer by Brent

Hey @denis t​ ,

You should pop this in the product wish list group. Would be a good addition.

https://community.intercom.com/ideas/p>

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4 replies

Brent
Super User ✨
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  • Super User ✨
  • 257 replies
  • Answer
  • August 5, 2021

Hey @denis t​ ,

You should pop this in the product wish list group. Would be a good addition.

https://community.intercom.com/ideas/p>


  • New Participant
  • 2 replies
  • September 1, 2021

Hey @brent w​ @denis t​ 

IS there any update on this, we also want our customers to send pdf from the intercom messenger app but currently it only shows gif and images


Brent
Super User ✨
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  • Super User ✨
  • 257 replies
  • September 2, 2021

Hey @denis t​ 

I'm not an Intercom employee - just another user of Intercom like yourself 🙂 , so I have no insight into what Intercom are working on. Did you place this request in the product wish list group here in Interconnected?


  • New Participant
  • 1 reply
  • October 22, 2024

I need this urgently!


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