Presenting secondary-level collections doesn't work on iOS SDK | Community
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Presenting secondary-level collections doesn't work on iOS SDK

  • March 24, 2025
  • 1 reply
  • 150 views
M
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Presenting secondary-level collections doesn't work on iOS SDK (opens the root help center) but works fine on Android SDK.

Presenting top-level collections works as expected on both platforms.

Best answer by Jacques Reynolds

Hey ​@Melvyn Hills 👋 Jacques here from Intercom Support. I hope all is well today!

I believe we have an open bug for this issue you are experiencing. If you haven’t yet, can you reach out to our support team reporting this issue you’re getting so that we can add your instance to the issue?

Thanks! :)

1 reply

Jacques Reynolds
Intercom Team
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Hey ​@Melvyn Hills 👋 Jacques here from Intercom Support. I hope all is well today!

I believe we have an open bug for this issue you are experiencing. If you haven’t yet, can you reach out to our support team reporting this issue you’re getting so that we can add your instance to the issue?

Thanks! :)

Jacques Reynolds
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