Presenting secondary-level collections doesn't work on iOS SDK

Presenting secondary-level collections doesn't work on iOS SDK (opens the root help center) but works fine on Android SDK.

Presenting top-level collections works as expected on both platforms.

Be the first to reply!

Hey @Melvyn Hills 👋 Jacques here from Intercom Support. I hope all is well today!

I believe we have an open bug for this issue you are experiencing. If you haven’t yet, can you reach out to our support team reporting this issue you’re getting so that we can add your instance to the issue?

Thanks! :)

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded