Request to support Firebase Installation ID (FID) for Android SDK | Community
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Request to support Firebase Installation ID (FID) for Android SDK

  • September 7, 2026
  • 0 replies
  • 11 views

Hi Intercom team,

We’d like to request support in the Intercom Android SDK for the new FCM registration flow based on Firebase Installation ID (FID):
https://firebase.google.com/docs/cloud-messaging/android/get-started#enable-registration-via-firebase-installation-id

Firebase Messaging 25.1.0+ introduces the new FID-based registration flow, including:

  • firebase_messaging_installation_id_enabled=true
  • FirebaseMessagingService.onRegistered(installationId)
  • using FID instead of the legacy FCM registration token

Since the Intercom Android SDK already uses Firebase Messaging 25.1.1, we’d like Intercom to support this new registration flow as well, including registering and handling FID for push notifications.

Please consider adding full FID-based registration support to the Android SDK.