UI issues in Intercom chat attachment popup on iOS 26 (Liquid Glass) | Community
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UI issues in Intercom chat attachment popup on iOS 26 (Liquid Glass)

  • March 6, 2026
  • 2 replies
  • 37 views
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Hello,

We noticed a UI issue in the Intercom chat screen (Messenger) when using iOS 26 with the Liquid Glass design.

When tapping the attachment button in the message input area, the popup with attachment sources appears (Camera, Photo and Video Library, Add file). However, there are a couple of visual issues:

  1. The popup is sometimes partially overlapped by the keyboard.

  2. The "Photo and Video Library" button occasionally appears without its rounded background, unlike the other buttons.

Environment

  • iOS: 26+

  • Intercom iOS SDK: 19.5.3 (latest)

  • Screen: Intercom chat (Messenger)

 

Best answer by Trevor

​@Bogdan Kovbas Have you reported this already to the intercom team? That’d probably be best using your intercom messenger. That way they keep you up to date on the issue as they’re able to diagnose and work on it. 

2 replies

Trevor
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  • Trevor
  • Innovator ✨
  • Answer
  • March 6, 2026

​@Bogdan Kovbas Have you reported this already to the intercom team? That’d probably be best using your intercom messenger. That way they keep you up to date on the issue as they’re able to diagnose and work on it. 

Trevor Kimball | Support Team Manager
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    • Bogdan Kovbas
    • Author
    • New Participant
    • March 6, 2026

    ​@Bogdan Kovbas Have you reported this already to the intercom team? That’d probably be best using your intercom messenger. That way they keep you up to date on the issue as they’re able to diagnose and work on it. 

    Thanks for the suggestion! I'll do that

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