Why am I getting a `hmac_mismatch` error when setting up my Android app? | Community
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Why am I getting a `hmac_mismatch` error when setting up my Android app?

  • October 6, 2021
  • 1 reply
  • 319 views

We get the error 'hmac_mismatch' in our Android app and the chat & FAQ isn't working. We have set it up as in this documentation: https://developers.intercom.com/installing-intercom/docs/android-identity-verification/p>

Any ideas on what could be wrong?

Best answer by Lisa B11

Hey @user756​ 👋

 

Would you mind sending us a message through the Messenger over at www.intercom.com and our team can look into this for you 🙌

1 reply

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  • Employee
  • Answer
  • October 8, 2021

Hey @user756​ 👋

 

Would you mind sending us a message through the Messenger over at www.intercom.com and our team can look into this for you 🙌