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Answered

Is it in the pipeline to add Folders to workflows?

  • 19 January 2024
  • 1 reply
  • 17 views

Diana Tripac
Intercom Team
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  • Senior Community Program Manager @Intercom
  • 150 replies

“Is it in the pipeline to add Folders to workflows? Not sure deleting them always makes sense, but if we could subfolder them under each workflow type that would be great.”

Best answer by Jacob Cox

I’m not aware of any current plans to add subfolders to Workflows. That said we do have filtering available for Workflows. If you only want to see your ‘live’ Workflows, for example, you could set the ‘State’ filter to ‘Live’, like in the screenshot below.

Note that you can also filter by Channel, Workflow Type, and Tag as well!

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1 reply

Jacob Cox
Intercom Team
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  • Sr. Technical Support Engineer
  • 441 replies
  • Answer
  • January 21, 2024

I’m not aware of any current plans to add subfolders to Workflows. That said we do have filtering available for Workflows. If you only want to see your ‘live’ Workflows, for example, you could set the ‘State’ filter to ‘Live’, like in the screenshot below.

Note that you can also filter by Channel, Workflow Type, and Tag as well!


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