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Can I aggregate my email statistics?

  • Sep 21, 2020 3:04 AM UTC
  • 2 replies
  • 218 views

Is there a way to get aggregate stats for emails (e.g. open rate, click rate, etc.). Other than clicking on an individual email, I don't see any other way to get stats.

Best answer by Roy

Hey @user332​ ​👋,

​

Have you checked Reports -> Customer engagement section?

 

received_330074561536915

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2 replies

Roy
Top Expert ✨
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  • Roy
  • Top Expert ✨
  • Answer
  • Sep 21, 2020 8:31 AM UTC

Hey @user332​ ​👋,

​

Have you checked Reports -> Customer engagement section?

 

received_330074561536915

🇬🇧 Top of the shop. Cheers from London. 🗓️ Looking for a proper Fin implementation? Book a free call here: https://calendar.app.google/SHhmneXasrrrLF266
Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • Sep 21, 2020 10:28 AM UTC

Hey @user332​ - to expand on Roy's point, the Customer engagement reports will show your messages' performance, but not as an aggregated total. If you want to aggregate your stats, you can export your message data from this report view and calculate it externally in Excel or Sheets! Let me know if that does the trick!

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