Can we get notified when customers visit our website? | Community
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Can we get notified when customers visit our website?

  • Jan 8, 2022 6:52 AM UTC
  • 2 replies
  • 201 views

We have a small business, Can we get push notifications when customers visit our websites?

Best answer by Milan

As an addition to what @eric f11​ said, you should know that Intercom can track if it is a returning visitor or a first time visitor. I find this very useful for lead gen, to setup chat messages that have more direct CTA on 2nd and 3rd visit :)

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2 replies

Eric Fitz
Employee
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  • Employee
  • Jan 10, 2022 12:40 PM UTC

Hey @user2201​! While Intercom can't be used to notify you and your team of when visitors are on your site, you can use Intercom to proactively message any visitors who arrive at your site. Can you tell me some more about your use case here?


Milan
Top Expert ✨
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  • Top Expert
  • Answer
  • Jan 13, 2022 11:15 PM UTC

As an addition to what @eric f11​ said, you should know that Intercom can track if it is a returning visitor or a first time visitor. I find this very useful for lead gen, to setup chat messages that have more direct CTA on 2nd and 3rd visit :)