Can we use Product Tours with dynamic URLs? | Community
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Can we use Product Tours with dynamic URLs?

  • Sep 9, 2021 7:11 PM UTC
  • 3 replies
  • 480 views

We have unique URLs for every page for a user. For example, User A home page URL is: toddleapp.com/platform/32476/unitPlans

User B home page URL is: toddleapp.com/platform/99172/unitPlans

 

Will product tour work here?

Best answer by Kevin Bendixen

Don't see any reason why it shouldn't. You can combine URL filters like: URL starts with "toddleapp.com/platform/" and contains "unitPlans"

You can also use data stored in Intercom (like the user ID, if that's the number in your example URLs) but I ran into some issues with that in the past. But that could be errors in our Intercom implementation.

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3 replies

Kevin Bendixen
Top Expert ✨
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Don't see any reason why it shouldn't. You can combine URL filters like: URL starts with "toddleapp.com/platform/" and contains "unitPlans"

You can also use data stored in Intercom (like the user ID, if that's the number in your example URLs) but I ran into some issues with that in the past. But that could be errors in our Intercom implementation.

  • Lais
  • New Participant
  • Apr 16, 2026 4:42 PM UTC

Have you happened to come up with a solution for this yet?

Intercom Team
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Hi ​@Toddle, ​@Kevin Bendixen is right here you can combine the two in a filter on when to send like this:

 

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