How would we trigger an experience based on the last time a user saw another experience?
Answered
Does "last contacted" include the last time a user was sent or saw a mobile carousel?
+1Best answer by Roy
@autumn , In this case, after 30 days you can manually tag all viewers and use this tag to show the next experience.
That's the best workaround if you not use series.
+7Hi @autumn ,
Q - How would we trigger an experience based on the last time a user saw another experience?
A - You should start using Series to do this.
Use "Last contacted" for that reason will not work, if someone from your team member sends an e-mail or in-chat response this parameter will be updated.
You should start building the Series, more information can be found here.
+7+1@roy s11 That's unrelated. The first experience we launched is a mobile carousel. We're looking to follow-up this experience with a chat message that's sent 30 days after the user sees the mobile carousel.
+7@autumn , In this case, after 30 days you can manually tag all viewers and use this tag to show the next experience.
That's the best workaround if you not use series.
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