I want to send series emails to users who have started an order and not finished (abandoned checkout). How can I include product information in the email content to this user? | Community
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I want to send series emails to users who have started an order and not finished (abandoned checkout). How can I include product information in the email content to this user?

  • Jul 7, 2022 1:19 AM UTC
  • 1 reply
  • 69 views

Ideally I would like to show the product image, name, price and description. Is this possible with Intercom?

Best answer by Aparna

Hey @ben s13​ ! You can use the custom template to create the emails. Have you checked the custom template article on this?

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  • AparnaEmployee
  • Employee
  • Answer
  • Jul 12, 2022 2:47 PM UTC

Hey @ben s13​ ! You can use the custom template to create the emails. Have you checked the custom template article on this?

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