Is it possible to show Product Tours to the same user more than once? | Community
Skip to main content
Answered

Is it possible to show Product Tours to the same user more than once?

  • Dec 17, 2020 5:12 PM UTC
  • 1 reply
  • 228 views

Say to notify them that they had a message on our site.

Thank you.

Best answer by Roy

Hello @user544​ , currently, Product tours show automatically only once each matching user.

You can use Series to duplicate one tour and show users constantly. It's also possible to launch product tours from the button or custom bot (More information on that).

 

You can request this as a feature request to the @Product Wishlist​ Group.

Hope this will be helpful, let me know if you have any further questions.

 

 

View original

1 reply

Roy
Top Expert ✨
Forum|alt.badge.img+7
  • Top Expert ✨
  • Answer
  • Dec 18, 2020 5:54 AM UTC

Hello @user544​ , currently, Product tours show automatically only once each matching user.

You can use Series to duplicate one tour and show users constantly. It's also possible to launch product tours from the button or custom bot (More information on that).

 

You can request this as a feature request to the @Product Wishlist​ Group.

Hope this will be helpful, let me know if you have any further questions.