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Survey to limited % of users

  • Mar 23, 2023 9:38 PM UTC
  • 1 reply
  • 263 views

Hi, I have survey set up with specific user criteria but I’d like to limit the appearance of the survey to 10% of the audience. Is that existing functionality?

Best answer by Racheal

Hey @Jenn Wolf Racheal from the support engineer team here👋 

 

You can run a control group! We’ll send your message to the percentage of your intended audience you select, and hold back the message for the other half. That could look something like this:

More on control groups here!

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1 reply

Racheal
Intercom Team
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  • Customer Support Engineer
  • Answer
  • Mar 24, 2023 1:48 AM UTC

Hey @Jenn Wolf Racheal from the support engineer team here👋 

 

You can run a control group! We’ll send your message to the percentage of your intended audience you select, and hold back the message for the other half. That could look something like this:

More on control groups here!