I’d like to be able to upload templates to Intercom that can be used for SMS and Surveys. Is this possible, if so where would I do that?
If this isn’t possible, can it be added as a future request?
Answered
Using Templates in SMS and Surveys
Best answer by Racheal
Hey
This isn’t quite possible, and I’d love to flag it as a feature request! In the meantime, we typically see customers create their own blank “template” for outbound messages which can then be duplicated whenever you want to use the template!
+7- Customer Support Engineer
- Answer
Hey
This isn’t quite possible, and I’d love to flag it as a feature request! In the meantime, we typically see customers create their own blank “template” for outbound messages which can then be duplicated whenever you want to use the template!
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