Fail Export to S3

Question

Hi,I’ve configured a data export to S3 and the historical export has failed but hourly exports are running OK. I've not received any email with a log or something similar showing the error and causes. Why has the export failed? Where can I see the logs in order to know why has failed?

mateusz.leszkiewicz · Accepted Answer

Hi @Enrique Garcia,It’s Mat from the Support Engineering Team 😀I’ve created an Intercomconversation for you. Our team will look into the logs and check what had happened there.Please continue this thread there.Just to be sure we're on the same page, could you take a look at the article below in case you haven't seen it already?https://www.intercom.com/help/en/articles/7029721-export-conversations-data-to-amazon-s3

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