Hi. It's been 24 hours since I requested a CSV file exported data and I have not received any email response yet. Can anyone help please? | Community
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Hi. It's been 24 hours since I requested a CSV file exported data and I have not received any email response yet. Can anyone help please?

  • Dec 14, 2023 12:43 PM UTC
  • 4 replies
  • 669 views

Hi! I made a request for a CSV file yesterday, but haven’t received anything yet.

Can anyone help, please? Thank you!

Best answer by mpsantos

Hey @Racheal and @sean.reid yes, everything was resolved! Thank you!

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    4 replies

    Racheal
    Intercom Team
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    • RachealIntercom Team
    • Customer Support Engineer
    • Dec 25, 2023 10:03 PM UTC

    Hey @mpsantos Racheal from the support engineer team here👋 

     

    Are you still having trouble receiving your CSV export or have you got this one sorted out?

      sean.reid
      Employee
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      • sean.reidEmployee
      • Manager, Customer Support
      • Jan 9, 2024 9:55 AM UTC

      Hey @mpsantos 

      Just checking in here to ensure you’re issue was resolved! 

      Sean Reid, Manager, Customer Support.
        • mpsantos
        • Author
        • New Participant
        • Answer
        • Jan 9, 2024 9:57 AM UTC

        Hey @Racheal and @sean.reid yes, everything was resolved! Thank you!

          sean.reid
          Employee
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          • sean.reidEmployee
          • Manager, Customer Support
          • Jan 9, 2024 10:13 AM UTC

          @mpsantos Awesome! We love too see it! Glad its all okay for you now 😀

          Sean Reid, Manager, Customer Support.
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