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I am looking for 1st response time for a specific team, not all teams.

  • Oct 10, 2022 2:53 PM UTC
  • 1 reply
  • 102 views
I am looking for 1st response time for a specific team, not all teams.

1 reply

Milan
Top Expert ✨
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  • Milan
  • Top Expert
  • Oct 10, 2022 2:59 PM UTC

Hi @tawnya​ 

 

How about Reports > Customer support > Responsiveness

And then in the Filter section just click "Add filter" and choose "Team assigned".

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