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I am looking for 1st response time for a specific team, not all teams.

  • October 10, 2022
  • 1 reply
  • 17 views
T
I am looking for 1st response time for a specific team, not all teams.

1 reply

Milan
Top Expert ✨
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  • Milan
  • Top Expert
  • 312 replies
  • October 10, 2022

Hi @tawnya​ 

 

How about Reports > Customer support > Responsiveness

And then in the Filter section just click "Add filter" and choose "Team assigned".

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