Intercom app on iOS bugs out | Community
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Intercom app on iOS bugs out

  • June 27, 2026
  • 2 replies
  • 184 views
E

After the recent update I cannot properly reply to customers on the iOS app. It goes to a new line randomly, then the text disappears. 

It’s unusuable.

Best answer by Sean Meade Forum Support Lead

Hi ​@Eligijus, this appears to now be resolved in a newer version of the app can you test it out and let us know how it goes?

2 replies

Karla T
Intercom Team
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  • Karla TIntercom Team
  • Intercom Team
  • June 29, 2026

Hi ​@Eligijus 👋  Karla here from the community team here! I’m going to create a conversation with our support team so they can take a closer look and investigate further with you. They’ll be able to dig into your setup and provide more targeted guidance. Keep an eye out for a follow-up from the team shortly.

Karla T | Leading Community at Intercom
S
Intercom Team
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Hi ​@Eligijus, this appears to now be resolved in a newer version of the app can you test it out and let us know how it goes?

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