Intercom app on iOS bugs out | Community
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Question

Intercom app on iOS bugs out

  • June 27, 2026
  • 1 reply
  • 22 views

After the recent update I cannot properly reply to customers on the iOS app. It goes to a new line randomly, then the text disappears. 

It’s unusuable.

1 reply

Karla T
Intercom Team
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  • Intercom Team
  • June 29, 2026

Hi ​@Eligijus 👋  Karla here from the community team here! I’m going to create a conversation with our support team so they can take a closer look and investigate further with you. They’ll be able to dig into your setup and provide more targeted guidance. Keep an eye out for a follow-up from the team shortly.