Report: Incorrect translation, Finnish | Community
Skip to main content
Answered

Report: Incorrect translation, Finnish

  • August 12, 2026
  • 4 replies
  • 159 views

In office hours, the word “minuutin” is inflected incorrectly. Should be “minuuttia”. 

 

 

 

Best answer by Aleksei O

Hi ​@Janita Halminen ! No worries, I understand! You can replace “show team reply times” automation with a hand-made message from the bot as a workflow step, where you could write the time correctly, while FIn fixes this

    4 replies

    Aleksei O
    Super User ✨
    Forum|alt.badge.img+5
    • Aleksei O
    • Super User
    • August 12, 2026

    Hei ​@Janita Halminen ! Are you using the dynamic reply times in this case? If it’s a static value instead (under 30 mins), you can replace the Intercom feature to display reply times with a workflow step displaying the text correctly. I do assume it would take some time for Intercom to fix this. 

    Book a free call with me here: https://cal.com/alexeyox/30min
    • Janita Halminen
    • Author
    • New Participant
    • August 12, 2026

    Hei ​@Janita Halminen ! Are you using the dynamic reply times in this case? If it’s a static value instead (under 30 mins), you can replace the Intercom feature to display reply times with a workflow step displaying the text correctly. I do assume it would take some time for Intercom to fix this. 


    Hi Aleksei!  
    I think it’s static for us, but the problem isn’t with the time but the inflection of the word “minuutin” :)

    Aleksei O
    Super User ✨
    Forum|alt.badge.img+5
    • Aleksei O
    • Super User
    • Answer
    • August 14, 2026

    Hi ​@Janita Halminen ! No worries, I understand! You can replace “show team reply times” automation with a hand-made message from the bot as a workflow step, where you could write the time correctly, while FIn fixes this

    Book a free call with me here: https://cal.com/alexeyox/30min
      Intercom Team
      Forum|alt.badge.img+7

      Hi ​@Janita Halminen, Seán here from the Fin technical support team 👋

      I’m going to create a conversation with our support team so they can take a closer look and investigate further with you. They’ll be able to dig into your setup, ask for specific examples, and provide more targeted guidance. Keep an eye out for a follow-up from the team shortly.

      For now ​@Aleksei O is right with the workaround for now of hand-made message.

        Terms & ConditionsAccessibility statement