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Answered

Where to report accessibility issues?


We are using this browser extension to test for accessibility issues on our website.

https://client.levelaccess.com/hc/en-us/articles/18183852987671-Install-the-Level-Access-browser-extension

It reports several issues with intercom.

Where is the right place to report accessibility issues? We can’t find where to file a ticket and chat support has not been helpful.

 

Best answer by mateusz.leszkiewicz

Hi Aaron, It’s Mat from the Support Engineering Team 😀

I couldn't find any open conversation on that topic with you in our system.
Are you sure you’ve opened a new conversation via the Messenger in your Workspace? 
I’ve created a new Intercom conversation to discuss this issue with you. Someone will be with you shortly.

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  • New Participant
  • 1 reply
  • April 9, 2025

Do you offer any support?

There are no responses via chat or the Community Forum.

This has been a very disappointing experience.


mateusz.leszkiewicz
Intercom Team
Forum|alt.badge.img+5

Hi Aaron, It’s Mat from the Support Engineering Team 😀

I couldn't find any open conversation on that topic with you in our system.
Are you sure you’ve opened a new conversation via the Messenger in your Workspace? 
I’ve created a new Intercom conversation to discuss this issue with you. Someone will be with you shortly.


Reply


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