Is there a way to automatically send a Slack notification whenever a new lead is captured in Intercom? (read more) I'd like my team to receive instant alerts in a specific Slack channel whenever someone submits a form or starts a new conversation. Are there any built-in integrations or recommended workflows to set this up?
Answered
Can I trigger a Slack notification when a new lead comes in?
Best answer by Nur Nahid
Use the Intercom–Slack Native Integration
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Go to Settings → Integrations → Slack in Intercom.
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Connect your Slack workspace.
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Choose which Slack channel should receive notifications.
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Set it to notify when new leads start a conversation or fill out a form.
This is the simplest way and works great for most teams.
or you can checkout these resources that will help you with this integration:
https://www.intercom.com/help/en/articles/6891484-slack-app
+6Use the Intercom–Slack Native Integration
-
Go to Settings → Integrations → Slack in Intercom.
-
Connect your Slack workspace.
-
Choose which Slack channel should receive notifications.
-
Set it to notify when new leads start a conversation or fill out a form.
This is the simplest way and works great for most teams.
or you can checkout these resources that will help you with this integration:
https://www.intercom.com/help/en/articles/6891484-slack-app
+3
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