I want to be able to check if making a change to content will improve Fin’s answer to a question without first having to publish it. Is there anyway to do this?
Question
Is there a way to test Fin with draft content?
+4Hi,
One tip is to use unlisted public articles combined with a tester audience. Since Fin can't read "Draft" articles, you can publish your new content as "unlisted”, which keeps it hidden from search engines and your Help Center, and then set an Audience Rule so only your team can access it. You can then use the Fin Preview panel to ask questions and see exactly how the AI uses that new information before you officially go live for everyone. This little workaround gives you the "sandbox" you need to iterate safely and ensure your answers are spot-on every time.
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